Shipping policy

SHIPPING

At Ash Collective Boutique, we aim to provide fast, free, and reliable shipping for our customers. This Shipping Policy outlines important information regarding shipping rates, delivery times, and order processing.

  • Order Processing:
    • Orders are typically processed and shipped within 3-7 business days after payment confirmation, excluding weekends and holidays.
    • Please note that processing times may vary during peak seasons or promotional periods.
  • Shipping Rates and Methods:
    • Shipping is calculated based on exact weight of the items purchased. 
  • Delivery Times:
    • Delivery times vary depending on your location, selected shipping method, and carrier efficiency.
    • Standard shipping typically takes between 3-7 business days.
    • Expedited shipping options are available for faster delivery, with estimated delivery times provided during checkout.
  • Order Tracking:
    • Once your order has been shipped, you will receive a confirmation email containing tracking information.
    • You can track the status of your shipment by entering the provided tracking number on the carrier's website.
  • Shipping Restrictions:
    • Ash Collective Boutique currently only ships within the United States.
  • Shipping Delays:
    • While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as weather delays, carrier issues, or customs clearance may cause delays.
    • We appreciate your patience and understanding in such situations, and we will do our best to keep you informed of any delays affecting your order.
    • Address Accuracy:
      • Please ensure that your shipping address is accurate and complete to avoid delivery delays or returns.
      • We are not responsible for lost or undeliverable packages due to incorrect address information provided by the customer.

    If you have any questions or concerns regarding our shipping policy, please contact us. Thank you for choosing Ash Collective Boutique!